Your chauffeur was prompt and attentive
Your chauffeurs attire
Your chauffeurs personality
Your chauffeur was knowledgeable and informative
The vehicle met your expectations
The services we provided you were

Silvana and Chris:   Ranked us straight 10's in all categories
Other written comments:   "Spectacular Evening Overall - The Rolls was the Cherry on the Top!!"

Tammy and Frank:   Ranked us straight 10's in all categories
Other written comments:   "We thought your entire service was over the top! The Red carpet service, Scott's calm (and calming) demeaner, handsome attire, a truly great car (which impressed everybody!) - My matron of honor said she felt like Princess Diana riding in your Rolls!"

Wedding Photo Courtesy of Family of Bride and Groom

Wedding Photo Courtesy of Family of Bride and Groom

Julie and Dan:   Ranked us straight 10's in all categories
Other written comments:   "Saying the service was perfect is an understatement. Both men (Gary and Scott) were classy and extremely friendly. We really enjoyed the rides and the drivers. Gary kept me(the bride) calm prior to the ceremony. He was professional. Scott was very charming. The Rolls-Royces were in pristine condition and the red carpet treatment was darling. Overall a perfect 10+ I hope to use you again soon. Thank you very much for making our wedding day perfect!"

Randy Silver Photography:   Email we received after the wedding
Written comments:   "I could not have been more impressed with the quality of your limousine. It will certainly be one of the highlights in the couple's wedding album ... I also want to mention the professionalism, friendliness and service of the chauffeur. His assistance was most valuable and appreciated. I look forward to the opportunity of working again with your company."

Wedding Photo Courtesy of John Paulson Photography San Jose, CA 408.559.5922

Wedding Photo Courtesy of Family of Bride and Groom

Marty's 25th Anniversary Surprise for Debby:   Ranked us from 10 +++ to 10x10x100...'s in all categories
Other written comments:   ""...my husband is the best! Your service, car and Lloyd were an extremely close second ... making for a most meaningful 25th anniversary ... I felt like a total princess"

Linda and Stuart:   Ranked us straight 10's in all categories but two categories were ranked 10+10
Other written comments:   "I can't say how perfect the car was. The driver had a lot of heart. We are more than happy and would and will recommend him. You helped to make our Daughter and Son-in-laws wedding look and feel like a Camelot Wedding!"

Mary and her five daughters - 85th Birthday San Francisco Tour:   Ranked us straight 10's in all categories
Other written comments:   "We all thoroughly enjoyed our entire San francisco experience with the highlight being our limo tour. Scott, your goodness and genuine desire to provide us with a lasting positive experience is truly appreciated. You exceeded our expectations in every way. Though other limo services offered us discounted prices, what we paid for the Rolls-Royce and your fine service was worth every dollar spent. No one could have done it better. Thank you so very much!!"

Jonathan & Dean:   Ranked us straight 10 ++'s in all categories
Other written comments:   "You made our day... Thanks to you and your car we had an event we'll never forget... Thanks again Scott!!"
Additional comments from letter received six months after date of event:   "...We wanted to take a moment to send you a note and thank you once more for all your assistance in helping with our commitment ceremony/wedding in October 2000. We received so many wonderful compliments and nice feedback from our guests about the beautiful car, and appreciated all the extra effort you made on our behalf. We make a point of mentioning you by name any time someone asks about the event, or offers compliments. You more than exceeded our expectations... Thank you again for being so kind, gracious, understanding, and a delight to work with. You helped make our special day all that it could be, and we will always be grateful."

Wedding Photo Courtesy of Family of Bride and Groom

Cindy and Richie:   Ranked us straight 10's in all categories
Other written comments:   "Thank you for your amazingly professional, knowledgeable and courteous service! The vehicle was absolutely gorgeous and made our transportation experience as seamless as can be. I can honestly say we felt like royalty. thanks for sharing in our special day!"

Andrea & Anthony:   Ranked us straight 10's in all categories
Other written comments:   "This perfect evaluation is overly deserved. Mr. Shapin fulfilled and surpassed all of our wildest expectations He was kind and extremely courteous and the luxury which we experienced was beyond our expectations. We thank you and will recommend you..."

Barak:
Text of a note written after a very special evening out with his fiancee:

"I just wanted to thank you for a magical night. You were right - you provide a very special service, and one that I would recommend whole-heartily to anyone. The Silver Wraith has so much class to it; It made us feel regal. No modern day limo can do that.

I would also like to thank you for the fantastic way in which you handled the evening, particularly the stop at treasure island. The rose was absolutely perfect, presented in just the right way to achieve maximum effect but without being cheesy. I could not have done it better myself, nor, I believe, could anyone.

Thank you again for a truly wonderful evening, one that we will remember for years to come. Please, I insist that you include this note in your customer comments, so that it may help future clients forego any hesitation about enlisting your services.

There is simply no way to describe the experience in a way that does it justice. Thank you."

Martha & Ed :   Ranked us straight 10's in all categories
Other written comments:   "... everything was perfect... Scott's special touches makes an elegant event superb! Thanks Scott"

Megan & Colby:   "Great! My dad loved the car almost as much as Colby! Very popular with the boys which is great because weddings tend to focus on girls/women"

Melissa & Brett:   Ranked us straight 10's in all categories
Other written comments:   "Scott was a kind very helpful very courteous gentleman who knew exactly what he was doing. We would definitely recommend him for any occasion"

Andrea & Anthony:   Ranked us straight 10's in all categories
Other written comments:   "This perfect evaluation is overly deserved. Mr. Shapin fulfilled and surpassed all of our wildest expectations He was kind and extremely courteous and the luxury which we experienced was beyond our expectations. We thank you and will recommend you..."

Wedding Photo Courtesy of Family of Bride and Groom

Wedding Photo Courtesy of Family of Bride and Groom

Carrie & Neel:   Excerpt from note sent after wedding along with check for additional gratuity

"Scott,... you were wonderful helping us at our wedding... Thank you for all of your extra help that you didn't have to do. You helped make our special day smoother. Thanks a bunch"

Senior Prom - Logan, Rebecca, Jesus & Moritza:   Ranked us straight 10's in all categories
Other written comments:

Logan:   "Definitely got everyone's attention. Cool interior"
Rebecca:   "Beautiful car & sweet driver - Thanks!"
Jesus:   "Cool car!"
Maritza:   "Great service, very kind"

Debbie & Brad:   Ranked us straight 10's in all categories
Other written comments:
"Scott was wonderful and added special touches to make our day even more beautiful! Thank you so much Scott! You were wonderful."